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Terms of Service

Last updated: 2026-07-11 · Effective: 2026-07-11 · Version: 1.0

These Terms of Service ("Terms") govern your access to and use of the Vireks+ mobile application and the website at https://zadio.bg/vireksplus/ (together, the "Service"), operated by ZADIO EOOD ("Company," "we," "us," or "our"). By downloading, installing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

These Terms incorporate by reference our Privacy Policy. The auxiliary documents (refund & withdrawal policy, copyright/DMCA takedown policy, imprint, content licence) are folded into the present document and reproduced as Sections below.

1. Definitions

2. Eligibility

You must be at least the applicable age of digital consent in your country: 14 years in Bulgaria (LPDP Art. 25v); between 13 and 16 in other EU/EEA Member States; 13 years in the United States (COPPA) where permitted. If you are under 18 you must have the permission of a parent or legal guardian. You represent that you have the legal capacity to enter into these Terms.

3. App access, one-time unlock, billing & restoration

3.1 Access requirements

The App installs for free from Google Play. The first ten full-quality recordings are free, with no account required. After that, the Start-recording action is gated behind a single Google Play in-app purchase (the "Unlock", product ID vireks_plus_unlock_lifetime, approximately 15 EUR, non-consumable). There is no subscription and no recurring charge. Distribution is currently restricted to European Union / EEA countries (and, where Google Play permits, the United Kingdom and Switzerland) as configured in Google Play Console.

3.2 Free tier and Unlock scope

The Free Tier is a genuine ten-recording allowance at full quality, full resolution, and full duration, with no watermark. Every other function - playback, sharing, deletion, settings, the recordings drawer, the "Open my files" jump - remains fully accessible before, during, and after the Free Tier is exhausted. Once the counter reaches zero, only the Start-recording action is disabled. Purchasing the Unlock re-enables Start-recording indefinitely on any device signed into the same Google account.

3.3 Prices

Prices are displayed in EUR and include Bulgarian VAT at the applicable statutory rate (currently 20%). Final prices charged by Google Play may differ slightly by country due to local currency conversion, local VAT rates collected by Google Play under its OSS/IOSS obligations, and Google Play platform fees.

Prices displayed in the Google Play Store at the moment of purchase are authoritative.

3.4 Billing and payment processing

All payments for the Unlock are processed exclusively by Google Play, which acts as the merchant of record for EU/EEA end-user purchases. Google Play manages payment processing, VAT collection (OSS/IOSS), billing disputes and chargebacks, and platform-level refund processing. There is no recurring billing because the Unlock is a one-time, non-consumable purchase - there is nothing to renew and nothing to cancel.

3.5 No subscription; no cancellation needed

Vireks+ has no subscription tier. Once the Unlock is purchased, it is owned for the lifetime of the App on your Google account. There is nothing to cancel; there is nothing that will re-bill you.

3.6 Refunds - handled by Google Play

All refund requests must be submitted to Google Play. Because all payments are collected by Google Play, we do not hold your money and cannot process refunds directly. Google Play handles both its own platform-level refund policy and, where applicable, reimbursements arising from your statutory consumer rights.

3.7 Restoration of the Unlock - you will never pay twice

The Unlock is tied to your Google account by Google Play. To spare you from re-paying after an uninstall / reinstall or device change, restoration is performed automatically via Google Play Billing (BillingClient.queryPurchasesAsync) the first time Vireks+ starts on any device signed into the same Google account. There is no server-side account on our side, no Firebase entitlement store, no cloud "profile"; the entitlement lives inside Google Play's own purchase record. If automatic restoration does not run within a minute, you can trigger it manually via Settings → Restore purchase. Deleting the App does not affect Google Play's record of your purchase.

4. EU consumer rights - withdrawal, conformity & remedies

This Section applies to Consumers resident in the EU, the EEA, and the United Kingdom, supplementing (not overriding) any mandatory rights granted by the law of your country of residence. It folds in the entirety of our former Refund & Withdrawal Policy.

4.1 Right of withdrawal (14 days)

You have the right to withdraw from this contract within 14 days from the day of conclusion, without reason and without cost (other than those provided by law).

4.2 Exception for immediately-performed digital content

4.3 Free Tier and withdrawal

The Free Tier is free of charge and does not give rise to a right of withdrawal from a paid contract, because no paid contract has been concluded. You may simply stop using the App at any time. If you have not yet purchased the Unlock, there is no charge to refund and no contract to withdraw from.

4.4 How to withdraw

Where the right applies, exercise it by emailing an unambiguous written statement to app@zadio.bg or by using the model withdrawal form at the end of these Terms. Reimbursement, where due, will be made by Google Play through the same payment instrument used for the original transaction.

4.5 Conformity of digital content (Directive (EU) 2019/770 / Bulgarian DCA)

Digital content supplied as part of the App must conform to the contract. If a non-conformity becomes apparent within the statutory liability period (2 years), you are entitled to remedies in the following order: (i) bringing the digital content into conformity; (ii) a proportionate reduction of the price; (iii) termination of the contract and reimbursement, where the non-conformity is not minor. Contact app@zadio.bg describing the issue, your device model, the App version, and steps to reproduce. We aim to respond within 5 business days and to provide a remedy within 30 days, save for technical reasons beyond our control.

4.6 No price-discrimination

Pursuant to Regulation (EU) 2018/302 we do not discriminate access to the App on the basis of nationality or place of residence within the EU/EEA, save where prevented by Google Play platform settings or by mandatory third-party law.

5. Content and licence

5.1 Licence grant

Subject to your timely payment and to these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Content within the App on devices you own or control, for personal, non-commercial use only.

5.2 Restrictions

You may NOT: (a) extract, copy, redistribute, broadcast, stream, sell, rent, sublicense, or publicly perform the Content; (b) modify, translate, decompile, reverse-engineer, or create derivative works of the Content beyond what is permitted by mandatory law; (c) circumvent any technical protection measure; (d) use the Content to train any machine-learning model; (e) use the Content in commercial productions, advertising, podcasts, films, or services. The licence terminates automatically if you breach any restriction.

5.3 Reservation of rights

All rights not expressly granted are reserved. The Content is licensed, not sold. The Company and its licensors retain all intellectual property rights in the Content.

6. User content

You retain ownership of all User Content, including every recording, still, and time-lapse clip you create with the App. You represent and warrant that you have the rights to capture and use any content that appears in your recordings and that doing so does not infringe any third-party right (copyright, trademark, privacy, publicity, image, or otherwise) or violate any applicable law in your country of residence or the country in which the recording was made. All recordings are written directly to your device's own DCIM/vireks+/ folder as standard MP4 files and stay on the device unless you explicitly share them through the Android share sheet. The App never uploads, transmits, mirrors, or backs up your recordings. You are solely responsible for the lawful use of your User Content, including obtaining any consents required for recording other people, private premises, or copyright-protected material displayed on your screen.

7. Intellectual property & trademarks

© 2026 ZADIO EOOD. All rights reserved. "Vireks+", the Vireks+ logo, and "Zadio" are trademarks of ZADIO EOOD. Third-party trademarks belong to their respective owners. You may use the Vireks+ name and logo solely to refer to the App under fair-use principles. For commercial use, request authorisation at app@zadio.bg.

8. Acceptable use

9. Third-party services

The Service relies on Google Play (distribution and, for the Unlock, billing). The App does not integrate Firebase, an analytics SDK, a crash reporter, an ad network, or any other third-party runtime library beyond Google Play Billing. Third-party services are subject to their own terms; we are not responsible for their acts or omissions.

10. Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranty of any kind, express or implied. We disclaim all implied warranties of merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment, save for those warranties that cannot be disclaimed under mandatory consumer law (in particular Directive (EU) 2019/770 and Bulgarian DCA, see s 4.5).

11. Limitation of liability

To the maximum extent permitted by law, in no event will the Company be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or business opportunities, even if advised of the possibility. The Company's aggregate liability for direct damages arising out of or in connection with the Service shall not exceed the amount you paid to Google Play for the Service in the 12 months preceding the event giving rise to liability, save for liability that cannot be limited under mandatory law (e.g., gross negligence, wilful misconduct, personal injury, or non-waivable consumer rights).

12. Indemnification

You agree to indemnify and hold harmless the Company, its directors, employees, and agents, from and against any claim, loss, damage, liability, or expense (including reasonable legal fees) arising out of or in connection with your breach of these Terms, your User Content, or your unlawful use of the Service. This Section does not apply to Consumers to the extent it would conflict with mandatory consumer law.

13. Termination

You may stop using the Service at any time and uninstall the App. We may suspend or terminate your access to the Service for breach of these Terms, for legal or security reasons, or where required by Google Play. We will give reasonable notice where feasible. Upon termination, the licence granted in s 5.1 ceases; provisions intended to survive termination (intellectual property, indemnification, limitation of liability, governing law) continue in force.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date and version number, and where appropriate notifying you through the App or the Site. For Consumers, material changes will not apply retroactively to an already-purchased Unlock without your acceptance, save where required by mandatory law.

15. Governing law & exclusive jurisdiction (Ruse, Bulgaria)

15.1 Governing law

These Terms are governed by, and construed in accordance with, the substantive law of the Republic of Bulgaria, without regard to conflict-of-law rules. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded. The choice of Bulgarian law does not deprive a Consumer of the protection afforded by the mandatory law of their country of habitual residence (Article 6(2) of Regulation (EC) 593/2008, Rome I).

15.2 EU Online Dispute Resolution

EU Consumers may use the European Commission's ODR platform: ec.europa.eu/consumers/odr. Our ODR contact: app@zadio.bg.

15.3 Bulgarian conciliation

For consumer disputes in Bulgaria, free conciliation commissions are organised by the Commission for Consumer Protection: www.kzp.bg.

16. Severability, assignment, force majeure, entire agreement

Severability. If any provision is held unenforceable, it shall be modified to the minimum extent necessary to make it enforceable; the remainder of the Terms remains in full force.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, subject to consumer protections.

Force majeure. Neither party is liable for any failure or delay caused by events beyond reasonable control, including natural disasters, war, civil unrest, government action, internet or hosting outages, or labour disputes.

Entire agreement. These Terms (with the Privacy Policy) constitute the entire agreement between you and the Company regarding the Service and supersede any prior or contemporaneous agreements on the subject.

This Section folds in the entirety of our former Copyright & DMCA policy. We respect intellectual property and require our users to do the same.

17.1 Designated agent

Notices of claimed infringement under the U.S. Digital Millennium Copyright Act (17 U.S.C. s 512) and equivalent EU notices under Article 14 of Regulation (EU) 2022/2065 (DSA) and Article 5 of Directive 2000/31/EC (E-Commerce Directive) should be sent to:

17.2 Notice elements (DMCA s 512(c)(3))

  1. physical or electronic signature of the rights-holder or their authorised agent;
  2. identification of the copyrighted work claimed to be infringed;
  3. identification of the allegedly infringing material and information sufficient to permit us to locate it;
  4. your contact information (name, address, telephone, email);
  5. a statement that you have a good-faith belief that the use is not authorised;
  6. a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorised to act.

17.3 Counter-notice

If your User Content has been removed and you believe in good faith that the removal was a mistake or misidentification, you may submit a counter-notice with the elements set out in 17 U.S.C. s 512(g)(3). We will forward the counter-notice to the original complainant; if no court action is filed within 10-14 business days, we may restore the material at our discretion.

17.4 Repeat-infringer policy

We will terminate, in appropriate circumstances, the access of users who are repeat infringers.

17.5 Trusted-flagger and statement-of-reasons (DSA)

For EU notices we comply with the obligations of the Digital Services Act, including providing a clear statement of reasons to affected users where content is restricted in response to a notice.

18. Imprint / Legal notice

This Section folds in the entirety of our former Imprint document and provides the trader-identification information required by Article 5 of Directive 2000/31/EC (E-Commerce Directive), Article 4 of the Bulgarian E-Commerce Act, Article 22 of the Bulgarian CPA, Regulation (EU) 2022/2065 (DSA) for the designation of a point of contact, and Article 13 GDPR for the identity of the data controller.

18.1 The trader

Legal nameZADIO EOOD
Legal formLimited-liability sole-proprietor company (Ednolichno druzhestvo s ogranichena otgovornost)
Country of registrationRepublic of Bulgaria (EU Member State)
Commercial RegisterTarhovski registar i registar na YuLNTs, Bulgarian Registry Agency (Agentsiya po vpisvaniyata)
Unified Identification Code (EIK / Bulstat)201209745
VAT Identification No. (DDS)BG201209745
DUNS number503679175
Registered seatsq. Han Kubrat 1, 7000 Ruse, Bulgaria
Telephone+359 879 655 188
Emailapp@zadio.bg
Websitehttps://zadio.bg/vireksplus/

18.2 Operational contact

Customer support, privacy requests, and legal correspondence: app@zadio.bg. Hours: Monday-Friday, 09:00-18:00 EET/EEST (Sofia time), excluding Bulgarian public holidays. Target response times: consumer enquiries within 3 business days; statutory requests within the deadlines set by applicable law.

18.3 Regulatory authorities

19. Contact

ZADIO EOOD · EIK 201209745 · VAT BG201209745 · DUNS 503679175
Registered seat: sq. Han Kubrat 1, 7000 Ruse, Bulgaria
Email: app@zadio.bg · Phone: +359 879 655 188
Website: https://zadio.bg/vireksplus/
EU ODR platform: ec.europa.eu/consumers/odr

Annex A - Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract - where the right of withdrawal applies; see s 4.)

To: ZADIO EOOD
    sq. Han Kubrat 1, 7000 Ruse, Bulgaria
    Email: app@zadio.bg

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract
of sale of the following goods (*) / for the supply of the following service (*):

  ____________________________________________________________________

Ordered on (*) / received on (*):  ___________________________________
Name of consumer(s):                ___________________________________
Address of consumer(s):             ___________________________________
Signature of consumer(s) (only if this form is notified on paper):
                                    ___________________________________
Date:                               ___________________________________

(*) Delete as appropriate.